PRIVACY POLICY
Last Updated: September 12, 2026
Ronald McDonald House® San Diego, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our charitable raffles, including the Hoehn Motors Luxury Car Raffle and San Diego Giving Back Raffle, through SDCarRaffle.com, SDRaffle.com, and related raffle activities.
This policy applies to information collected through our raffle websites as well as information you may provide through other raffle-related interactions, such as mail, customer service communications, surveys, and winner information forms.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect the following information:
Information You Provide
This may include:
Name
Email address
Mailing and billing address
Telephone number
Date of birth or age verification information
Raffle Ticket and Add-On Ticket purchase information
Transaction and order history
Newsletter or marketing preferences
Survey responses
Winner information and prize-selection details
Information you provide when contacting customer service or updating your records
Payment Information
Raffle payments are processed through Authorize.net.
Ronald McDonald House San Diego does not store complete credit card numbers. Payment information is transmitted to and processed by our payment processor in accordance with its own privacy and security practices.
Information Collected Automatically
When you visit our raffle websites, we may automatically collect information such as:
IP address
Browser and device type
Operating system
Pages viewed
Links or features used
Date and time of visits
Referring websites or advertising sources
Interactions with our websites and marketing campaigns
We collect this information through cookies, pixels, and similar technologies.
HOW WE USE YOUR INFORMATION
We may use personal information to:
Process raffle purchases and confirm entries
Administer drawings and fulfill prizes
Maintain raffle and transaction records
Verify eligibility and communicate with winners
Respond to customer service inquiries
Send transactional communications about raffle participation
Send communications about the Hoehn Motors Luxury Car Raffle, San Diego Giving Back Raffle, and other Ronald McDonald House San Diego raffle activities
Analyze website traffic and campaign performance
Improve our websites, communications, and raffle experience
Conduct surveys and better understand participant interests
Maintain and update participant records across our raffle programs
Detect or prevent fraud, misuse, or security issues
Meet legal, tax, regulatory, accounting, and recordkeeping requirements
Information collected through one Ronald McDonald House San Diego raffle may be used to communicate with you about our other raffle programs, subject to your communication preferences.
EMAIL COMMUNICATIONS
When you purchase a raffle ticket, you may receive transactional communications related to your order, drawing information, deadlines, winner notifications, and other important raffle matters.
Raffle purchasers may also be added to our raffle email list in accordance with the applicable Official Rules and may receive promotional communications about the Hoehn Motors Luxury Car Raffle, San Diego Giving Back Raffle, and other Ronald McDonald House San Diego raffle activities.
You may also voluntarily join our email list through our websites without purchasing a raffle ticket.
You can opt out of promotional email at any time by clicking the unsubscribe link included in our marketing messages or by contacting us at office@sdcarraffle.com.
Even after opting out of promotional email, we may continue sending communications that are necessary to administer an existing raffle entry, complete a transaction, fulfill a prize, or meet legal obligations.
SMS COMMUNICATIONS
You may receive text messages related to Ronald McDonald House San Diego raffles, including entry confirmations, announcements, deadlines, winner updates, and raffle promotions, in accordance with the applicable Official Rules and your communication preferences.
SMS communications are provided through Tatango.
You may opt out at any time by replying STOP to a text message or contacting us at office@sdcarraffle.com.
COOKIES AND TRACKING TECHNOLOGIES
Our websites use cookies and similar technologies to support website functionality, understand how visitors use our websites, and measure or deliver advertising.
Our cookie settings include:
Necessary Cookies
These cookies are required for core website functionality and to remember certain preferences or settings. They are always enabled.
Performance and Analytics Cookies
These cookies help us understand website traffic, visitor behavior, and website performance.
Advertising Cookies
These cookies may be used to measure advertising performance, build audiences, and deliver advertising that may be more relevant to your interests.
We currently use technologies that may include:
Google Analytics
Google Ads conversion tracking
Google Ads remarketing
Embedded YouTube content
Social media embeds
Third-party website widgets
You can manage Performance and Analytics and Advertising cookies through the Manage Cookies tool available on our websites. Disabling certain cookies may affect website functionality or the relevance of advertising you see.
ADVERTISING AND REMARKETING
We use advertising technologies to measure campaign performance and to reach people who have previously interacted with our websites.
For example, if you visit one of our raffle websites, Google advertising technologies may allow us to later show you a Ronald McDonald House San Diego raffle advertisement on another website or platform.
These technologies may involve the disclosure of device identifiers, IP addresses, website activity, or similar online information to advertising and analytics providers.
We do not sell personal information for monetary compensation.
Because certain privacy laws may define disclosures for targeted advertising as “sharing,” you may use our cookie-management tools to disable Advertising cookies where available.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose information when reasonably necessary to organizations that help us operate our raffles and websites, including:
Payment processors, including Authorize.net
Email and SMS communication providers
Website hosting and technology providers
Analytics and advertising providers
Professional advisers, including legal, accounting, tax, and compliance professionals
Government agencies or regulators when required by law
If you win a prize, limited information may also be provided to parties involved in prize fulfillment, such as:
Vehicle dealerships
Travel providers
Other prize fulfillment providers, as applicable
Hoehn Motors does not receive participant information simply because it is a raffle partner.
We do not rent participant mailing lists or provide participant information to unrelated third parties for their independent marketing purposes.
THIRD-PARTY CONTENT AND LINKS
Our websites may include links to third-party websites and embedded content, including YouTube videos, social media features, and third-party widgets.
These third parties may collect information when you interact with their content or services. Their collection and use of information are governed by their own privacy policies, not this Privacy Policy.
We encourage you to review the privacy practices of third-party services before providing information to them.
DATA RETENTION
We retain personal information for as long as reasonably necessary to:
Administer raffles and fulfill prizes
Maintain historical participant and transaction records
Maintain permitted raffle communications and communication preferences
Meet legal, tax, regulatory, and accounting requirements
Resolve disputes and enforce agreements
Maintain appropriate business and security records
Certain raffle records may need to be retained even if you request deletion.
When information is no longer reasonably necessary, we take appropriate steps to delete, destroy, or anonymize it.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
These measures may include:
Encryption of information transmitted through our websites
Restricted access to personal information
Use of reputable third-party service providers
Administrative and operational safeguards designed to limit unauthorized access
No system or method of transmitting information over the internet can be guaranteed to be completely secure.
WINNER INFORMATION
Prize winners may be asked to provide additional information necessary to verify eligibility, satisfy tax or regulatory requirements, and fulfill prizes.
Depending on the prize, this may include identification documents, tax forms, or other documentation.
Winner documentation may be provided to us by mail or email and may be shared with professional advisers or prize fulfillment providers when reasonably necessary to complete prize fulfillment.
CHILDREN'S PRIVACY
Our raffles are intended for individuals who meet the age requirements stated in the applicable Official Rules.
We do not knowingly collect personal information online from children under 13.
If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete it. A parent or guardian who believes a child has provided personal information may contact us using the information below.
YOUR PRIVACY CHOICES
Although Ronald McDonald House San Diego voluntarily extends the privacy choices described below and may not be legally subject to every provision of the California Consumer Privacy Act, California residents may contact us to request that we:
Provide information about personal information we maintain about them
Correct inaccurate personal information
Delete certain personal information, subject to applicable exceptions and recordkeeping requirements
Opt them out of certain marketing communications
Address questions regarding the use of information for advertising or analytics
Some information may need to be retained to complete transactions, administer raffles, meet legal requirements, maintain required raffle records, protect against fraud, or exercise legal rights.
To submit a privacy request, email: office@sdcarraffle.com
We may take reasonable steps to verify your identity before completing a request.
We will acknowledge requests within a reasonable period and respond as promptly as practicable.
YOUR COOKIE AND ADVERTISING CHOICES
You may use the Manage Cookies tool on our websites to control Performance and Analytics and Advertising cookies.
Necessary cookies required for core site functionality cannot be disabled through this tool.
Our websites do not currently respond to Global Privacy Control (GPC) or browser-based “Do Not Track” signals because Squarespace’s built-in cookie-management system does not support these signals.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our raffle operations, websites, technology, legal requirements, or privacy practices.
When changes are made, we will update the Last Updated date at the top of this policy.
CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact:
Ronald McDonald House® San Diego, Inc.
2929 Children's Way
San Diego, CA 92123
Email: office@sdcarraffle.com
Phone: 833-524-2128 (available M-F 8 am to 5 pm PT)